Worldpay for Platforms

All Systems Operational

Production - API Operational
90 days ago
100.0 % uptime
Today
Production - Management Portal Operational
90 days ago
99.98 % uptime
Today
Production - Alerts ? Operational
90 days ago
100.0 % uptime
Today
VAP Platform Transactions Operational
90 days ago
100.0 % uptime
Today
Production - Apple Pay Operational
90 days ago
100.0 % uptime
Today
Discover Operational
AWS Data Lake Operational
Sandbox Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Payrix API and Portal Sandbox Maintenance Jun 15, 2025 02:00-03:00 EDT

Update - Payrix engineering will perform sandbox database maintenance to ensure continued reliability and performance improvement. The production environment will not be impacted.
During this time, the sandbox Payrix Portal and test transaction processing via the sandbox Payrix API and Portal will be intermittently unavailable across the hour-long window. Any test transactions submitted during the maintenance could fail and should be resubmitted upon completion of the window. API and Portal reads / responses will remain available throughout the window.

Jun 03, 2025 - 10:17 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 03, 2025 - 09:38 EDT
Scheduled - Payrix engineering will perform database maintenance to ensure continued reliability and performance improvement. The production environment will not be impacted.
During this time, the Payrix Portal and transaction processing via the Payrix API and Portal will be intermittently unavailable across the hour-long window. Any transactions submitted during the maintenance could fail and should be resubmitted upon completion of the window. API and Portal reads / responses will remain available throughout the window.

May 30, 2025 - 13:00 EDT

Payrix API and Portal Production Maintenance Jun 22, 2025 02:00-03:00 EDT

Payrix engineering will perform database maintenance to ensure continued reliability and performance improvement.
During this time, the Payrix Portal and transaction processing via the Payrix API and Portal will be intermittently unavailable across the hour-long window. Any transactions submitted during the maintenance could fail and should be resubmitted upon completion of the window. API and Portal reads / responses will remain available throughout the window.

Posted on Jun 03, 2025 - 10:52 EDT
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - Monitoring has not indicated any further issues, and the Payrix portal is working as expected
Jun 12, 16:59 EDT
Monitoring - Service has been restored on the Payrix Portal. Our teams continue to monitor performance and do not anticipate any additional issues.
Jun 12, 16:31 EDT
Investigating - Payrix engineers were alerted to an issue with the Payrix Portal being unavailable. Our engineers are investigating the problem, and updates will be provided as they become available
Jun 12, 16:16 EDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.