Production Portal Slowness

Incident Report for Payrix

Resolved

The portal continues to operate as intended. We will continue monitoring closely but no further impact is expected.

Posted Oct 18, 2022 - 09:01 EDT

Monitoring

We are now showing normal performance of the on https://portal.payrix.com. We will continue to monitor this issue closely to verify it continues to run as expected.

Posted Oct 17, 2022 - 19:56 EDT

Investigating

We are currently investigating a problem with slowness that is sporadically being experienced with https://portal.payrix.com. As soon as additional information is available, it will be provided.

Posted Oct 17, 2022 - 17:15 EDT

This incident affected: Production - Management Portal.