Action Required: Update Firewall Allow Lists for Webhook (web alerts) Traffic

Scheduled for Jan 19, 2027, 03:00 - 04:00 EST

Scheduled

As part of an infrastructure enhancement to improve platform resiliency and availability, we are expanding the set of IP addresses used to deliver webhook notifications from the Payrix platform. Organizations that use firewall rules, network restrictions, or IP allow lists to control inbound webhook traffic should review and update their configurations to include the new source IP addresses prior to the applicable implementation date.

Sandbox Environment Implementation Date: November 3, 2026

Current IP Address: 3.229.230.4
Additional IP Addresses:
34.238.100.220
44.193.118.194
32.197.70.24
98.84.58.119
16.58.75.107
3.131.254.10
18.227.185.126
18.220.105.161

Production Environment Implementation Date: January 19, 2027

Current IP Addresses:
3.219.99.73
3.209.223.102
Additional IP Addresses:
52.205.113.97
3.217.135.254
184.197.251.104
13.216.111.104
18.224.46.11
3.135.172.68
18.216.216.190

No service interruption is expected. However, customers who maintain firewall allow lists for webhook traffic may experience failed webhook deliveries if the new IP addresses are not added before the implementation date.

If you have questions regarding this change, please contact the Payrix Pro Partner Servicing team.
Posted Oct 23, 2026 - 16:56 EDT
This scheduled maintenance affects: Sandbox (Platform Notifications), United States (Platform Notifications), and Canada (Platform Notifications).